The organisation still seems very top heavy in terms of management or heads. All other areas of the business have been heavily streamlined but there are still a number of levels of management in this organisation where there is little understanding or impact felt from their work. Learning coaches are often expected to carry high caseloads or manage huge regional areas and are stretched which ultimately impacts on the success of the learners and yet the most part of any other work is often delegated or cascaded down through these many levels back to the learning coach to carry out on top of doing the larger part of the organisations work.
