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We truly appreciate you taking the time to share your experience and feedback. We understand that every contractor has different preferences and working styles, and we’re sorry to hear that your experience left you feeling frustrated.
Our subscription tiers, lead distribution system, and payout structure are designed to give contractors flexibility in how they grow their business, while also supporting fast access to opportunities across many markets. We recognize that learning the payout workflow — including invoicing through merchant to merchant platforms — can feel unfamiliar at first, but these systems are in place to provide secure, trackable payments for both contractors and customers.
Our partners successfully choose projects that fit their pricing, schedule, and business goals. Our team’s outreach is intended to help connect contractors with available opportunities, though we understand communication preferences can vary and we’re always working to improve that experience.
We genuinely value all contractor feedback, including criticism, because it helps us continue refining the platform and improving support.