Pluspunten
Once you're 'in' and accepted, it's a real family vibe. You'll look forward to work every day and be excited about the positive colorful work the company does. You'll be provided the equipment needed to do your every day, and if you ask for certain tech or software, they'll take it into consideration and are usually pretty fast to get it for you. They'll listen to your feedback. They try hard to make the work place environment an enjoyable one to work in. Core working hours are very reasonable. Salary will cover rent and bills no problem. There are quarterly events that include a great number of staff from around the world which makes you feel close to the heart of the company. Travel and hotel are provided. Plenty of free products. You'll work with like minded people.
Minpunten
If you're not in the click, ie, not management, or pals with them, you'll find yourself without as many perks or trips, or get higher bonuses or just having a good a time. There is a real divide in the work place, it's noticed by all, mostly ignored but sometimes when things get stressful, management will try to 'treat' everyone. Until a few months later it gets bad again. They won't act on your feedback. Well, rarely do. But you might find your idea recycled and used a few months later with credit going to someone else. They steal a lot of ideas from other companies and pay a lot of other companies for actual creativity. Whilst 60% of head office sits on social media and Google just faffing. No one is monitored. Every office is unique and funky. But doesn't work, they'll remove kitchen space for desks, shuffle 'unimportant' people around for management, there is no proper chairs, desks or monitors it's all hipster desks, hard chairs, and laptops. Neck pain a plenty. As mentioned, core working hours are in place. But if you want to get into certain office clicks, expect pointless over time and conversations about things way over everyone's head in the room (don't worry a company will be hired to do the actual work a few months later) Half baked ideas become huge projects that never see the light of day and cause a lot of stress among the teams. It's unfair and management don't understand it because they're on some mission none of us see relevant to selling soap. Don't expect salary to reflect your title, and don't plan any major holidays. You can't afford it. You'll have so many free products to the point you in turn question how much the company wastes time, money, human resource, and materials. For a company all about the planet, they go through tons of wastage. Thankfully the high mark up means they don't care. There are big divides between manufacturing, retail, and head office. On the face of it, everyone is lovely to each other. Behind closed doors, lush digital thinks it runs the show. Retail is independent shops that are a hr/media disaster and manufacturing just seem to be the only sane ones with any sense of structure. I won't leave my job at lush because there is nowhere else to go in Poole. If you're young and want to build your career in the arts, production, planning, and design, do a stint here, then hope somewhere in London will hire you later down the line.