MDLIVE

Reviews voor MDLIVE

If you are robot good place to start/If you really value providing genuine customer service and care not so much. - werkgeversreview Customer Service Representative bij MDLIVE

3,0

16 mei 2022

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

MDLIVE service for employees at no cost. Great training and entry level pay.

Minpunten

Micromanage employees, bathroom breaks are monitored counted as time away, and after a long call (1hour+ this really can happen) you are asking for a lot of information from patient and want to be kind not a robot. But you have very little time to document, 7 minutes was QA call time. It was impossible at times and frankly a disservice to the patients.

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5,0

20 jun 2025

Business analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Generally a good group of caring people in both Product and Engineering teams.

Minpunten

Advancement opportunities are not frequent.

3,0

30 mrt 2026

Mental health therapist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

EHR is easy to use, ample clients to provide services to, all marketing and billing is handled by MDLive,

Minpunten

Low pay per hour relative to private practice, little ability to select the type of clients you work with.

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Reviews voor MDLIVE Reviews voor Customer Service Representative bij MDLIVE Review voor MDLIVE