so so company - werkgeversreview Customer Service Representative bij MOO

3,0
6 sep 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- good balance of email, phone, chat times - managers are ok and they do weekly 1-2-1, check in on you - proper training for the job

Minpunten

- there's definitely some favouritism - was let go with no notice whatsoever - salary is low and they mask it with little prizes and things

avatar
Reactie van MOO
1y
Thank you for taking the time to submit a review. We're glad to see our trainings and continuous feedback worked for you. We're always hard at work reviewing salary, and working hard to take employees' viewpoints into account as well. If there is anything else you'd like to share with us, please email us at CPO@moo.com

Ontdek andere reviews over MOO

5,0
23 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supportive management and welcoming hiring team, The management and hiring team are incredibly friendly and approachable. They have a thoughtful and well-structured onboarding process that makes new hires feel welcomed and helps them get acquainted with the company quickly. It really sets a positive tone from day one.

Minpunten

None that I have come across yet.

avatar
Reactie van MOO
12mo
Thank you for your kind words! We’re so glad to hear your experience with our hiring team and onboarding process has been positive. Creating a welcoming, supportive environment from day one is something we truly value, and it’s great to know that came through. We appreciate you taking the time to share your feedback! If there is anything further you’d like to share, please reach out to CPO@moo.com. Thanks again for your review!
3,0
19 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I loved this job but their systems are breaking and things were falling through the cracks more than ever and I definitely felt it. I was let go and morale was honestly in the toilet for me. It made me realize I deserved better. - lovely people within my team and similar departments - hybrid work from home environment - structured work days

Minpunten

- limited room to grow with changing systems and standards. it felt like you weren't allowed to grow due to lack of time, people and energy. -if you aren't useful anymore they'll just get rid of you and start over by outsourcing their operations to Cape Town - ungraceful in the delivery of bad news by HR and senior management. - senior management felt messy and focused on protecting themselves and the brand

3
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