Great place! - werkgeversreview Claims Adjuster bij Madison National Life Insurance

The culture, the employee benefits, the time off, the competitive pay, great coworkers, great leaders, and most importantly, a company that’s focused on helping offer insurance benefits to teachers, police officers, and other city and county employees across the US. I would also say that this company has amazing tenure with their employees and a lot of opportunities for career growth while respecting a health work life balance.

One potential con I would consider is if you are not used to the insurance industry, it is fast paced and often changing. I think of this as a pro, however, not all may.

I guess the nicest thing that can be said about this company is you can work from home.

When you start, you’re told you’ll be handling a caseload of 60-70 claims. That’s not true, try 100-130. The training consists of the person who has been there longest talking to you like you’re stupid. They tell you they have low turnover, but the prior 2 issues have them cycling through on average 8-10 resignations a year because of how badly it is run. Pay is below average for the industry, you’re salaried and expected to work OT to keep up with the caseload, and instead of working one line of business (eg. STD or LTD), you work STD, LTD, GTL, Waiver, Offsets and Overpayments. You’re also expected to cover for the single customer service person when they’re out.