J.O.B "Just Over Broke" - werkgeversreview Customer Service Representative bij Magazines.Com

2,0
5 mrt 2014
Aanbevelen
Goedkeuring directeur
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Pluspunten

Mindless work Good Location Thats about it.....

Minpunten

Very Low Pay Terrible Schedules Gets very redundant and robotic fast 90% of your calls are people trying to reach magazine publishers direct and call this company by mistake and people wanting to be refunded for being "auto charged" for magazine renewal. This place has some nerve banning cell phones at your desk, but they dont mind you browsing Facebook. They will actually fire someone for just looking at your cell phone. Most reps do it anyways and rarely get caught, but this place is full of snitches so be careful. There is absolutely no future with this company! Zero!

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5,0
23 jul 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

SUPER competitive pay, even with zero experience. Amazing and understanding management team. Unlike typical call centers.

Minpunten

None. Seriously, even the customers are almost always happy.

5,0
4 jul 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

This is seriously one of the best places I've had the chance to work at, and I've worked at a lot of places! A lot of people complain about being let go, but really, as long as you come to work and you do the job, you will keep your job. They have awesome benefits, awesome 401k match, and they let you take PTO literally whenever you want as long as too many people haven't already asked for that day. At other jobs turning in PTO and getting it was like winning the lottery! The supervisors are really cool, too, and again, as long as you're coming to work, you're not going to have a problem with them. This company also eats a TON which could be good or bad. They cater in quite a bit, and they have potlucks, too. The employees are great also! I never had an issue with anyone in the call center.

Minpunten

The challenges would mostly be the angry customers. You'd be surprised by how many people get upset about the enrollment period of a magazine. I'll also mention the food was a challenge, because having cake every birthday in the call center can really be a challenge to one's body! The location was the worst part for me. The only reason I left this company was because of the long distance.

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