Customer Service Rep - werkgeversreview Customer Service Representative bij Main Event

2,0
17 mei 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- flexible hours -50% off of bowling and pool is always nice - most employees are nice to work with. - they allow you to have a drink(non-alcoholic) while working, which is free (most discourage)

Minpunten

- Inexperienced management, who think they can speak to employees like they are trash. - Hiring high school students is a negative sometimes because they have a poor work ethic (which results in me going home in intense pain from doing the job of two people) - No room for advancement (promotion) it takes more than 3 years to get a promotion. - The company is in the process of restructuring meaning my job is going to get a name change, include server duties and then I will receive a pay cut where I will make less than min wage. - The pay is basic (7.25 as a regular, and I believe 2.15 if you're a server). It's proven that a person cannot survive off of 7.25 an hour, you are a multi-million dollar company who CAN afford to pay their employees more and instead you are deciding to cut pay. - The management won't let us do simple changes to make the work flow faster; example: numbering the tables at the bowling lanes so guests know which they are assigned. Many guests are very verbal when you tell them they need to switch tables. - The company needs to hiring a sweeping crew for the parking lot. I was almost hit several times. It was not one of our guests but ones from the bar next door that almost hit me. - There is an issue with favoritism/fraternization, regular employees should not be buddies with management staff let alone have them on their Facebook pages.

Ontdek andere reviews over Main Event

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly co workers and lively environment

Minpunten

Pay and structure could have been better

4,0
29 jan 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Hands-On Event Experience You coordinate logistics, vendors, and client needs — real-world event management skills. Great for building project management and organizational skills. Customer Service & Communication Skills Constant interaction with clients, teams, and vendors sharpens interpersonal and problem-solving skills. You learn to handle complaints diplomatically and resolve conflicts quickly. Teamwork and Leadership Opportunities High-paced environment fosters collaboration. Opportunities to train or mentor newer staff if you take initiative. Exposure to Sales and Marketing Tracking client bookings, promotions, and upsells gives insight into how events drive revenue. Hands-on experience with systems like Salesforce can boost resume credibility. Flexible Scheduling Often allows students or part-time staff to work evenings, weekends, or seasonal shifts.

Minpunten

High-Stress Environment Events can be chaotic, especially large-scale ones with last-minute changes. Pressure to satisfy clients while managing staff can be intense. Repetitive or Entry-Level Tasks Many tasks (setup, cleanup, check-ins) can feel routine and physically demanding. Limited strategic responsibility unless you actively seek it. Low to Moderate Pay Event staff and coordinators often make minimum wage or slightly above unless in a managerial role. Pay may not match the level of effort or hours worked, especially on weekends/holidays. Limited Career Advancement Without Moving Roles Advancement can be slow unless you transition into management or corporate office positions. Event experience may not directly translate into higher-level roles outside entertainment if not framed properly on a resume. Inconsistent Hours Busy seasons may require long shifts; off-season can mean fewer hours. Scheduling may not be predictable.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle