Great opportunity to visit Prague, but leadership lacks experience - werkgeversreview Account Executive bij Make

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You get to go to Prague

Minpunten

Incompetent and inexperienced sales leadership on all levels

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Reactie van Make
7h
Almost four years with us at Make, that carries a weight. Thank you for taking time to provide this feedback. Even if it's hard to read. Make sets a high bar for who leads and how. Craftsmanship is one of our operating principles, and it applies to leadership as much as it does to individual contributors. Where the quality of leadership hasn't matched what the team needs, that is worth looking at directly, not explaining away. If you would be open to sharing more, please reach us at people@make.com Thanks for being direct about it, as our value Radical Candor suggests!

Ontdek andere reviews over Make

5,0
21 apr 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Amazing team dynamic - Great product - innovative product team

Minpunten

- Unfortunately their sales team resides in Raleigh, NC

avatar
Reactie van Make
1mo
Thank you for sharing your experience with us. 💜 We really appreciate your kind words about the team dynamic, the product, and the innovative spirit of the product team. It is great to hear that those parts of your time at Make stood out. Thank you again for taking the time to leave this review. It means a lot to us.
1,0
21 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Cool product that still has real potential in the age of AI. There are some really great people here, especially on the sales team. Compensation can be good.

Minpunten

The company has been hiding bad execution for years behind the organic growth of its selfserve business. Good data, working systems, a real digital marketing strategy, none of this was ever put in place. Leadership was more interested in small intimate dinners and events than in generating real demand. Pricing differentiation has been a known problem for years and nothing has ever been done about it. This was okay when there were no real competitors. That changed last year. The company lost its influencers, its growth, and AI tools are now eating into the product value. But the company does not even have the basic things in place to understand what happened or what is needed to fix it. Now they are trying to act like a high growth company for the first time and it is not going well. They cut 15% of the workforce and tried to keep it quiet, which caused one week of panic and rumors. They could not even execute a simple layoff. The values they introduced, extreme ownership, get it done, craftsmanship, these just became ways to overload the employees while the executives do not follow them at all. No ownership of poorly executed layoffs, no getting it done for marketing growth or systems improvement, no craftsmanship in what is being launched because everything comes out rushed and incomplete. You always feel like you are failing and it is not good enough even when you give everything. Everyone at Make feels like they are not good enough no matter how hard they work. The company asks everything from you but does not hold itself to the same standard, and instead of recognizing the effort, they just tell you how bad everything is and how everyone needs to do more.

5
avatar
Reactie van Make
1w
This is a substantive critique and it deserves a direct response. On the values: Extreme Ownership, Get It Done, Craftsmanship set a genuinely high bar and it applies to everyone at Make, leadership included. Make is a high-performance environment. That won't change. Where the bar hasn't been applied consistently across levels, that's the part worth addressing directly. On the restructuring: every person affected received a direct conversation, clear reasoning, and fair compensation. Individual support was in place throughout. Where the experience felt different from that, we want to understand the specifics. On performance expectations: high standards and recognizing genuine effort aren't in conflict. Where they've felt like opposites, something in how the standard is being applied deserves a direct look. The advice here is worth taking to the top. Reach us at people@make.com.
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