Make

Reviews voor Make

Great Potential, But Poor Execution and Leadership Blind Spots - werkgeversreview IT Doesnt Matter bij Make

3,0

22 jul 2025

It doesnt matter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Some genuinely talented individuals in the product team who are passionate and knowledgeable. The product itself has massive potential and is one of the company’s strongest assets. Founders are still involved and, ironically, remain some of the most competent people in the organization. Dog-friendly offices, regular parties, and catered food create a fun and social atmosphere. A few bright spots among the chaos — both in terms of product vision and dedicated individuals.

Minpunten

Salaries are below market standards, especially considering the workload and expectations. Promotions and career development were virtually non-existent until internal pressure forced leadership to acknowledge the issue. Sales teams often lacked clarity on what they were selling, pointing to a disconnect between departments. A noticeable divide between high-performing employees and those who advanced through internal politics and favoritism.

Reactie van Make

1mo

Thank you for taking the time to share such detailed feedback after more than a year at Make, that means a lot. We appreciate your recognition of the product, the talented people across the team, and the dedication of individuals who continue to care deeply about what we are building. It is also meaningful to hear that these strengths still stood out in your overall experience. At the same time, we take seriously the concerns you raised around compensation, career development, cross-functional alignment, and the perception of inconsistency in how contribution is recognized. Feedback like this points to areas that have a real impact on trust, motivation, and the day-to-day employee experience. Your advice around rewarding genuine talent, improving alignment, and investing in people development is important. Thank you again for sharing your perspective and for helping us see more clearly where we need to improve as an employer.

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5,0

21 apr 2025

Strategic account executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Amazing team dynamic - Great product - innovative product team

Minpunten

- Unfortunately their sales team resides in Raleigh, NC

Reactie van Make

1mo

Thank you for sharing your experience with us. 💜 We really appreciate your kind words about the team dynamic, the product, and the innovative spirit of the product team. It is great to hear that those parts of your time at Make stood out. Thank you again for taking the time to leave this review. It means a lot to us.

1,0

21 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Cool product that still has real potential in the age of AI. There are some really great people here, especially on the sales team. Compensation can be good.

Minpunten

The company has been hiding bad execution for years behind the organic growth of its selfserve business. Good data, working systems, a real digital marketing strategy, none of this was ever put in place. Leadership was more interested in small intimate dinners and events than in generating real demand. Pricing differentiation has been a known problem for years and nothing has ever been done about it. This was okay when there were no real competitors. That changed last year. The company lost its influencers, its growth, and AI tools are now eating into the product value. But the company does not even have the basic things in place to understand what happened or what is needed to fix it. Now they are trying to act like a high growth company for the first time and it is not going well. They cut 15% of the workforce and tried to keep it quiet, which caused one week of panic and rumors. They could not even execute a simple layoff. The values they introduced, extreme ownership, get it done, craftsmanship, these just became ways to overload the employees while the executives do not follow them at all. No ownership of poorly executed layoffs, no getting it done for marketing growth or systems improvement, no craftsmanship in what is being launched because everything comes out rushed and incomplete. You always feel like you are failing and it is not good enough even when you give everything. Everyone at Make feels like they are not good enough no matter how hard they work. The company asks everything from you but does not hold itself to the same standard, and instead of recognizing the effort, they just tell you how bad everything is and how everyone needs to do more.

Reactie van Make

This is a substantive critique and it deserves a direct response. On the values: Extreme Ownership, Get It Done, Craftsmanship set a genuinely high bar and it applies to everyone at Make, leadership included. Make is a high-performance environment. That won't change. Where the bar hasn't been applied consistently across levels, that's the part worth addressing directly. On the restructuring: every person affected received a direct conversation, clear reasoning, and fair compensation. Individual support was in place throughout. Where the experience felt different from that, we want to understand the specifics. On performance expectations: high standards and recognizing genuine effort aren't in conflict. Where they've felt like opposites, something in how the standard is being applied deserves a direct look. The advice here is worth taking to the top. Reach us at people@make.com.

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