Pluspunten
Engineering Development Group is a special team in MathWorks which has the following job role: There are two aspects of the job role. 1) Provide Technical Support to Customers 2) Work on internal projects 1) Technical Support: One will be working on the challenging technical issues with customers. The queries from the customer will not be trivial since they would have googled and read documentations thoroughly before contacting Technical Support. This role demands you to be good at multiple domains, for example to understand a problem on "machine learning" one needs to understand the theory and also understand how the customer is coding it. I have worked in other companies previously, it is very rare that an engineer will interact with the customers directly. In most of the other companies one will be shield inside a development team without knowing where and how one's code is being used. This role gives an opportunity to improve your technical skills, communication skill and leadership quality. 2) Work on internal projects: Application Support Engineers can choose to work with any of the below area: * Software development team * Application Engineering * User Experience Engineering * Quality Engineering Depending on one's interest one can switch the teams after completing the projects. This gives high flexibility in exploring the areas that one wants. These two roles will be in two week - two week shifts. After EDG: Once the ASEs become experts in certain area, they will be transferred to that product team as a developr/QE/ Application Engineer depending on ASEs interest. About learning: MathWorks encourages its employees to engage in constant learning. There is a dedicated time allotted to read books and discuss the concepts with the team. There will be lots of training available to ramp up for the product and technology. Engineers will be travelling to US headquarter after joining to learn about company's culture and process. About the office environment: Good cafeteria, free beverages, tea, coffee and fruits. Free breakfast on Wednesday morning and free snacks on Friday evening.
Minpunten
Nothing major. Work from home is not encouraged since the work demands collaborative environment.