Pluspunten
100% Remote. Unlimited PTO. Great team & co workers.
Minpunten
I was affected by company layoffs after being apart of the CSM team for over 2 years. I had JUST moved & signed a year long lease 3 days before they laid me off. I had been talking about this move for months with my manager so when I was laid off I was incredible shocked and frustrated because I was now in a huge financial bind with no heads up given. The week before I was talking about possible promotions because of my seniority & numbers on the team. Instead, I was laid off right after using a large portion of our savings to move. I’ve been unemployed for almost 5 months now and was forced to break my lease, empty my savings, and move back home because of this. The only reason the company gave me for being laid off is because, and I quote, “You do not have the skills or knowledge we want in order to continue in this role”. I think them telling me that is what’s bothered me more than anything since I was let go. Not only do I have the skills and knowledge, I had to best renewal rates on my team the entire time I was there, the highest customer satisfaction rating I could receive, and was responsible for 12% of the upsells since I joined the team. The way I was let go completely ruined what had previously been my favorite job and company I’d ever have. Now I’ll only remember the way the screwed me after working my butt off for two years.