Pluspunten
It used to be a great company with a lot of spirit. We all wanted to contribute to the bottom line. It was about an assessment tool that mattered. It was about student learning. It was about customer service. It was about being the "little firm that could". It was about being flexible. It was about being relevant. It was about knowing our niche in the market and celebrating it. It was about being the company that Dept's of Education loved and wanted to work with. It was about camaraderie. It was about understanding we all had a function that was important. It was about working as a team.
Minpunten
All that is gone. It's about money. It's not about the assessment tool, it's about the delivery of it. It's not about student learning, it's about the next new shiny thing. It's not about customer service, it's about selling the customer something they didn't ask for. It's not about the "little firm that could", it's about the "little firm that wants to act like a big firm. It's not about being flexible, it's about change orders and who's to blame. It's not about our niche in the market, it's about ignoring that and wanting to compete with the big players. It's not about Dept's of Education that want to work with us, it's about telling them what they need. It's not about camaraderie, it's about finger pointing when things go wrong. it's not about understanding we all had a function, it's about your function is getting in the way of my work. It's not about a team, it's about finger pointing and blaming someone else for the problems.