support and training - werkgeversreview Software Support and Training bij Medical Mastermind

2,0
15 jan 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

This used to be a good company to work for but it was bought out by venture capitalists and everything it once was is now gone. The only pro is the original product which was the best software billing package ever.

Minpunten

The new integrated EHR/billing program is the worst I've ever seen, and I've worked with several. Trying to answer clients' questions is nearly impossible because we weren't trained effectively on the product. This causes more and more client questions which causes us to be more and more backed up. We used to finish every call on the day it came in but now it can be weeks before a customer will get an answer.

Ontdek andere reviews over Medical Mastermind

3,0
31 mrt 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It is a small cohesive organization that services clients with their concerns about the product and training as necessary.

Minpunten

There is no upward mobility and I have outgrown my position and it is time to move on.

1,0
13 jan 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The new EHR was great!! Only pro about this place

Minpunten

Management was horrible to employees was only looking out for themselves

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