Members 1st

Reviews voor Members 1st

Pay is well but too much micro managing - werkgeversreview Senior Customer Service Representative (CSR III) bij Members 1st

3,0

5 mrt 2023

Senior customer service representative (csr iii)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Nice work/life balance, good pay, incentives, bonuses

Minpunten

When I was there all that mattered were the numbers, not the quality of calls. Also had a ranking system where people would would be in top of the list for being in adherence when the way people got there was not taking breaks and entering fake referrals just so that one could be the top of the list to get the highest incentive payout. Management knew this was happening but did nothing to change or stop it from happening.

Ontdek andere reviews over Members 1st

5,0

12 aug 2025

Member service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Competitive salary with REAL opportunities to advance. Great benefits, matching 401k, excellent health insurance, tuition reimbursement Work with happy/positive people who love what they do Build relationships with the people from your community.. ,

Minpunten

Having to deny members from loans Pushing products and services to members randomly some “cold calling”

Reactie van Members 1st

5mo

Thank you for sharing your experience. We’re thrilled to hear you’ve found competitive pay, great benefits, and opportunities for advancement, as well as a positive team environment and meaningful connections with our members. We appreciate your honesty regarding the challenges of denying loans and occasional product outreach. Feedback like this helps us continue refining processes to support both our associates and our members. If you’d like to share additional thoughts, we welcome your input anytime at 717-458-6934. Thank you for being part of our team and for helping us live our mission every day! The Members 1st Team

3,0

13 mei 2026

Business credit analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible Schedule on the business team. 401(k) is amazing. Healthcare is great.

Minpunten

Poor leadership across the board starting with VPs. C-Suite claims to be transparent, but then people (VPs) who are friends with the CEO get hired out of the blue. Poor PTO plan. No cost of living adjustments on already poor salaries. Does not value tenured employees. Prefers to hire new, cheap labor instead of treating invaluable tenured employees with dignity and a fair pay.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle

Gerelateerde zoekopdrachten: Vacatures bij Members 1st | Salarissen bij Members 1st | Arbeidsvoorwaarden bij Members 1st | Sollicitatiegesprekken van Members 1st

Reviews voor Members 1st Reviews voor Senior Customer Service Representative (CSR III) bij Members 1st Review voor Members 1st