Mercer

Onderdeel van Marsh

Reviews voor Mercer

Great opportunity for honing phone skills - werkgeversreview Customer Service Representative bij Mercer

4,0

5 aug 2021

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The social environment was great. I had the opportunity to meet people from all walks of life and different parts of the world. Work life balance was great considering they do not expect you to come in excessively early or work beyond your agreed upon time frame.

Minpunten

Volume of work at some points was overwhelming compared to the pay received. Individuals needing additional, extensive training prior to working on the phones did not occur often leading to misinformation given or multiple callbacks from clients.

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5,0

21 jun 2026

Principal

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great pay and benefits for employees

Minpunten

Work life balance is an issue at times

3,0

20 jun 2026

Associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Minpunten

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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Reviews voor Mercer Reviews voor Customer Service Representative bij Mercer Review voor Mercer