Pluspunten
The place has had 20 years in SoHo- so, business isn't hurting and they won't be closing any time soon. Job security.
Minpunten
They are seemingly willing to hire anyone, experience is irrelevant. Turnover in FOH and management is rampant. There are a lot of rules on paper but with 120 FOH staff, your fellow employees are sometimes more stressful than the worst guest. There is no real transparency regarding the money you are paid. Every pay day is scary because you just have no idea if you're being paid what you are truly owed. Speaking up and asking for reconciliation is met with an extremely defensive attitude and empty promises that it will be "looked into."