The company is coming into its own. The product has arrived, the market is huge and the GTM motion is maturing quickly. The team has a good culture and the company values of "Ambition" and "Kindness" are embodied by most.
The opportunity at Meter is to improve the networking industry for the better. There is a quickly growing chance that Meter will succeed.
Minpunten
As the business grows, there is room for operational excellence to improve. You won't find a quickly growing company that doesn't struggle with this. Luckily, Meter is working quickly to improve in this area.
- Meter has an audacious goal to take over an industry that needs a new model, and the real potential to succeed in doing so. I let this promise cloud my judgement when it should have been clear early on that my baseline expectations were falsely aligned
- Its customer base is largely happy and scaling rapidly
- Highly intelligent employees on every team, no passengers
Minpunten
- Success and service teams are critically understaffed and under-tooled.
- New-hire onboarding is bare minimum, there is no ongoing enablement
- Feedback is cryptic, if provided
- There is little camaraderie or culture, senior leadership is mute where they should be unifying the company