Terrible, unsupportive work environment - werkgeversreview Medicaid Customer Service Representative bij Moda Health

1,0
10 jun 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits, work from home. That is it.

Minpunten

Low pay, bad training, and the supervisors and leads are unsupportive, passive aggressive and unhelpful. When my training group was released from training we had a teams chat where we could ask them questions. There were 8 of us so there were a lot of questions, and one person in particular was constantly asking questions they should have known. Instead of talking to that person individually, they told us (by email!) that we were asking too many questions and they would take the chat away completely so we couldn't ask questions if we didn't stop. Seriously? Who does that? Do they want their customers told the wrong info? They just don't care. 5 out of 10 people from my training group were gone within the first 3 months. That should tell you something. Awful culture. I would avoid this company is you can. I was out of there as soon as possible.

Ontdek andere reviews over Moda Health

5,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Stable company and management with low turnover and very good work life balance. Pay is not too bad, but primarily the good parts of Moda are about the stability. Part of the reason Moda is stable is because you can move around the colony and get promoted. There are people who have worked here for decades. This is a company that retains its people.

Minpunten

The pay isn’t as high as companies that tend to be less stable. For me the trade off is good, as my sanity is preserved.

5,0
27 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work life balance, stable environment, pay is decent for skilled roles

Minpunten

a better 401k plan would be good with quicker vesting

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