Feeling of constant fear - werkgeversreview Customer Service Agent bij Mohela

1,0
16 mrt 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Tuition reimbursement, pay is not bad, actual training is provided.

Minpunten

I just started training here and could not regret it more. Its the most unprofessional environment I've ever worked in. We are watched like hawks in training, and are told it gets worse after training. Like our bathroom trips are timed, can’t take emergency family phone calls, and everyone is afraid everyday that someone is going to get harassed or fired for anything. Employees are encouraged to pursue more education, but required to miss classes because they force you to work overtime (10 hours per week mandatory). One employee told us that a senior management person chased them down on their break and made them come back to work to take calls. The CEO verbally insults people in the company, and he doesn't do it privately, he does it publically in email or face to face in front of others. I received a copy of one of these cruel emails forcing an employee to do a public apology that went out before I started. I made copies for people in training, but left them on the copy machine. The copies are gone now, and the person who gave it to me is terrified for their job and won’t give me another copy. He has actually taken his personal belongings home because he knows the CEO will fire him for just speaking about it. The CEO tracks emails that he sends out and who forwards them and then berates anyone who does. If he's ashamed of them, maybe he shouldn't send them in the first place. CEO stole 25 trashcans from employee desks because they were out of place, he verbally attacked an employee in front of everyone for stopping to get a coffee from mcdonalds, publically accused an employee of hiding in the bathroom wasting time when she had a feminine issue. He publically berated an employee for using the company instant message and forced her to do a public apology. His actions are humiliating and are incredibly distracting from job focus. At least 7 people in my class are applying other places to get out already.

Ontdek andere reviews over Mohela

5,0
8 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great job highly recommend to the younger generation

Minpunten

No cons in my eyes live my job

2,0
18 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good Company to learn from

Minpunten

Micromanaging and bad work home life flex

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