Team members great to work with; upper management, not so much - werkgeversreview Customer Support Specialist bij Momentive Software

4,0
14 sep 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

• Work from home was allowed even pre-Covid. • The team I worked with was great. • Break room was always stocked with good snacks, soda fountain, and coffee machines. • Unlimited PTO.

Minpunten

• Hiring freezes for our branch were put in place while working on a huge migration process, and were not lifted when that migration basically broke the platform for months. • Support team took on more responsibilities during this time without receiving additional compensation. • Upper management/owner seemed more interested in acquiring additional companies than putting resources into improving existing brands.

Ontdek andere reviews over Momentive Software

5,0
15 nov 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Strong Commitment to Excellence - Formidable products competitive in market - knowledge and helpful leadership at each level - Great fun & competitive culture - great work/life balance

Minpunten

- Base Salary is decent could be a bit higher

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Reactie van Momentive Software
1y
Thank you for your thoughtful feedback! We're excited to hear you value the leadership, culture, and work-life balance and appreciate your compensation note. At Momentive Software, we review salary bands to ensure alignment with industry standards and have annual performance reviews for employees to set professional goals. We encourage you to have open dialogue with your direct leader and the Human Resources team to discuss development opportunities together.
2,0
13 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- The product was pretty good a well-liked by customers - Solid work/life balance - Every holiday under the sun was PTO

Minpunten

- Leadership did nothing when issues were brought to their attention and empty promises became the norm. - Unfair lead distribution and favoritism across the board, - Base pay is absurdly low for a closing role and is far less than most SDR roles start at. Makes me wonder how little Momentive is paying their actual BDR/SDRs. - Not possible self-source the pipeline coverage needed to make quota given the low deal size and transactional nature of the sale. - So many executive leadership changes it became hard to keep up. The latest iteration is completely out of touch and more serve as mouth-pieces for TA.

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