Moneybarn

Reviews voor Moneybarn

Cannot edit so here’s a new review - werkgeversreview Customer Service Representative bij Moneybarn

1,0

15 feb 2022

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I still stand by my last review whereby management and staff are wonderful etc. this review was left in January 2022

Minpunten

HR are USELESS in responding to you. I handed in my notice back in January 2022, stayed for the full duration, but have been asking since then to confirm my final wage amount. We are now halfway through February and still waiting to hear back about this. Have chased weekly with my former manager and still nothing.

Reactie van Moneybarn

Thank you for your feedback and I’m sorry this has been your perception of our HR department. We have investigated your concern and unfortunately our Payroll team are sometimes not able to calculate final pay prior to the month in which it falls. Something that you should hopefully been advised of. Employees are always welcome to contact HR representatives directly as well as via their Team Leader. Our HR team endeavour to respond to all queries within a 3 day SLA. If you have not done so already please contact our HR team directly for further assistance

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3,0

19 okt 2025

Team leader

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Relatively easy interview process and product not difficult to understand

Minpunten

constant restructures make job safety hard to be at peace with

1,0

23 nov 2023

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Close-knit team structure. Reasonable pay. Flexible working hours. New CEO is providing frequent and personal communication about wider business matters.

Minpunten

Increasingly combative and politicised culture. Colleagues are not open to exploring or discussing new ideas. The culture encourages work for the sake of work, colleagues are frequently online during their annual leave and after-work hours, and line managers have said that if you want to be considered for promotion you have to put in unpaid hours. No clear paths for professional development or growth in role and responsibilities. Line managers are disinterested at best and hostile at worst if you wish to discuss promotion opportunities. Senior leadership can be out of touch with business challenges and opportunities. Flip-flop approach to management from both line managers and senior leadership. The business doesn't reflect and learn from mistakes. However this appears to be changing with the new CEO.

Reactie van Moneybarn

Thanks for writing the review. We are working closely with colleagues to make sure that Moneybarn is a great place to work. We offer all colleagues opportunities to develop - whether by attending in house training or utilising apprenticeships available across all functions and skills.

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