Great onboarding process and amazing growth potential - werkgeversreview Customer Success Manager bij MongoDB

5,0
10 jun 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I've joined MongoDB a couple of months ago and the experience so far has been very positive: The onboarding process is well planned and smooth. I do feel equipped to do my job regardless of being onboarded remotely which can be seen as a disadvantage by many. Everyone has been very helpful, patience and welcoming, there is a sense of culture and belonging within the company that is driven by a clear company strategy, direction and future goals everyone shares. MongoDB is a great product and it has great potential, so you can see everyone is determine to do their best.

Minpunten

There are some nuances to the CSM org that exist at every company, such us some miscommunication or misalignment between Sales and CS. The company is growing very fast and many people in Sales and CS are new so it's only normal that we all have to learn how best to work with each other.

Ontdek andere reviews over MongoDB

5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Supportive people, a strong culture, and meaningful flexibility are the biggest positives. I've had the chance to work with thoughtful colleagues who care about doing good work and helping each other succeed. There are solid opportunities to learn, build relationships across teams, and contribute in a way that feels impactful.

Minpunten

Workloads can be heavy during busy periods, and priorities can sometimes shift quickly (which is expected in growing companies)

2,0
23 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Most benefits are solid, exception being no matching 401K which is kind of insane for tech. Embraces the use of AI for all employees.

Minpunten

MongoDB is extremely dysfunctional from a marketing POV. The functional silos built a culture of no collaboration and just checking boxes of doing the same things over and over again. Leadership at the MLT level is out of their depth for what the business needs out of marketing to grow. There is arrogance encouraged by a bully CMO who has her favorites that can be held to different standards than others and it is abundantly clear. That attitude trickles down into all of MLT and never really offer solutions, just criticisms. Pay is lower than other companies for the same role. Lack of clarity of what it takes to get a promotion. Blatant disregard for Employee Engagement surveys that have been on a decline for years that leadership takes no ownership on improving.

3
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