Work hard and you will be rewarded - werkgeversreview Customer Success Manager bij MongoDB

4,0
18 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good compensation Good investment in learning and development - you get the chance to try new things Excellent team of some of the best CSMs in the industry Structured processes and clear customer journey Strong vision and direction for CS and the company overall

Minpunten

Work life balance can be tough - this is a demanding role Change is constant and there can be a lot of fire drills Moving laterally into other teams isn't as easy as in other places I have worked

Ontdek andere reviews over MongoDB

5,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Development, Comp, shares, work from home

Minpunten

Big Machine with Bureaucracy, inertia for certain programs

2,0
23 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Most benefits are solid, exception being no matching 401K which is kind of insane for tech. Embraces the use of AI for all employees.

Minpunten

MongoDB is extremely dysfunctional from a marketing POV. The functional silos built a culture of no collaboration and just checking boxes of doing the same things over and over again. Leadership at the MLT level is out of their depth for what the business needs out of marketing to grow. There is arrogance encouraged by a bully CMO who has her favorites that can be held to different standards than others and it is abundantly clear. That attitude trickles down into all of MLT and never really offer solutions, just criticisms. Pay is lower than other companies for the same role. Lack of clarity of what it takes to get a promotion. Blatant disregard for Employee Engagement surveys that have been on a decline for years that leadership takes no ownership on improving.

3
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