Company that is genuinely invested in helping participants . Supportive team leaders .Varied and interesting role. Can be challenging working in the NDIS ever changing space but if you like feeling like you can make a difference beats other phone based role hands down
Minpunten
Could do with more staff but are actively recruiting .
Reactie van MyIntegra
1y
Hi,
Thank you for your review. We are pleased to hear that your finding your role in MyIntegra rewarding and are supported in your current role.
Kind regards,
MyIntegra
Ontdek andere reviews over MyIntegra
5,0
3 apr 2025
Anonieme werknemer
Huidige werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Supportive, Inclusive, Proactive, Person Centred, Valued
Minpunten
None that I have seen
Reactie van MyIntegra
1y
Hi,
Thank you for your review. We are pleased to hear that you enjoy working with MyIntegra finding the work environment supportive, inclusive, proactive, person centred and valued.
Kind regards,
MyIntegra
Good work/life balance - opportunity to work face to face in office with great location and facilities, or work from home with company supplied equipment.
Approachable management team that acts on internal and external company feedback on processes, IT updates, role responsibilities and changes,
Small number of non-complex systems required to do the job - don't need to learn 100 different programs.
Great culture and atmosphere - everyone working in the company is there because they want to make a difference to Australians on the NDIS.
Minpunten
More complex than other Contact Centre Roles. Requires you to think, interpret data and look for answers to questions rather than just reading a response off a script. Customer Service role not suited to anyone who is just looking to parrot back answers off a script.
Reactie van MyIntegra
2y
Hello,
Thank you so much for taking the time to leave such a balanced review.
We're pleased to see that you're finding the workplace a rewarding place to be, and one that provides a good work/life balance and has a great culture/atmosphere.
Kind Regards,
MyIntegra