Eh - werkgeversreview Licensed Account Representative bij NJM Insurance

Great department and work life balance

No options of full time work from home

Training is very long, and they will make sure you know everything you need to get out on the floor. Good health insurance, free soup in the cafeteria.

Extremely micromanaged, its a call center job, they will come at you for going to the bathroom too often. In a typical day you are expected to have 2 ten minute breaks and 1 thirty minute lunch and aside from that you are taking callls. I was once told to keep additional bathrom breaks to under 15 min a day. Time between calls is expected to be under 4 minutes. You will have callouts you need to do and you will not have enough time scheduled to do them. Reaching out for assistance leads to 15 min plus hold times for customers. 4 in 5 customers are mad at you