Horrible experience (this is a B2B call center and they require sales) they don’t tell you that at the interview. - werkgeversreview BDC Representative bij Napleton Automotive Group

Working at the Arlington Heights call center you will be treated like a child by the “managers” who take more time to gossip about the staff in front of other staff members then to create a positive semi normal work culture. They will not allow you to help problem solve to a customer even if the customer is irate. If you ask too many questions as they arise they will talk down to you and put you down every day. They run specials and you have to make back to back outbound calls without even a moment to breathe in between to bother past customers about services they don’t need yet so more than half of the people you call scream at you to not call or that they hate the company as a whole. Horrible place to work and not worth the luxury to work from home. No pride working here, the reviews say it all.