Good place to grow if you can survive the burnout/Middle management - werkgeversreview Retirement Customer Service Representative bij Nationwide

The burnout is real. It has been back to back calls for the last 6 months and most of management isn’t super supportive or understanding about it. They laid off a bunch of employees at the end of March and 5 mins in between calls became 1 second between calls. Absolute mind numbing work. Brought concern about this to one of my leaders and was basically laughed at. This job is also very dependent on what manager you’re randomly assigned. 1st manager out of training was completely rude to put it gently. Took 3 months before he ever met with me 1 on 1. Called me the wrong name and then told me I wasn’t his choice to be hired.