Role is Different than Initially Expected - werkgeversreview Business Consultant bij Nextep

2,0
5 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

WFH flexibility. Young & Vibrant Team. Dedicated Training Program Onsite.

Minpunten

Experienced somewhat of a bait and switch during the interview process. The Outbound expectations weren't clearly stated during the interview process.. Leadership expects both Quantity AND Quality when it comes to tracking KPI's. If you're interviewing be sure to ask clear day to day expectations. The company definitely penny pinches - Sharing rooms at annual company sales event, Employee's use Chromebooks, Google suite (not Microsoft) & Google Meet Invitations (this is a free software so it looks cheap to clients), no budget for holiday parties, managers have to book travel for flights and it’s always the least expensive flight option (not Delta) Only 13 Days of PTO/year. No 410K investment until you're a year in .

Ontdek andere reviews over Nextep

5,0
18 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility for employees and good pay

Minpunten

I don't see any cons

2,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

* Strong earning potential for those who can consistently perform * Some leaders are genuinely supportive and invested in their teams * Good place to build prospecting discipline and resilience

Minpunten

* Daily expectation of 50–75 outbound calls creates a high-pressure, volume-driven environment * Inconsistent leadership across markets — expectations, accountability, and support vary widely * Perceived favoritism and unequal distribution of support/resources, particularly when certain individuals receive additional help hitting numbers while others are expected to figure it out independently * Uneven enforcement of performance standards — some underperformance is tolerated long-term, while others are let go quickly after short downturns * Lack of consistency in pricing flexibility, making it harder to stay competitive in certain deals * Operational issues (billing errors, deductions, carrier payments, etc.) can negatively impact client experience * Sales reps may be financially impacted by service-related credits, even when issues are outside of their control * Growth is prioritized, but internal hiring and support infrastructure lag behind, hurting both employees and clients * Advancement opportunities are discussed, but often come with increased workload (supporting new hires, struggling reps, etc.) without clear progression

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