NiCE

NICE is not as nice as it use to be. - werkgeversreview Tier Support bij NiCE

2,0

14 jun 2008

Tier support

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great technology. Hard working middle management and subordinates. Many opportunities to learn leading-edge technology.

Minpunten

Bias exists between senior management and non-Israli employees. Their most recent additions to senior management are ineffective leaders from other industries with very little experience in this industry. They do not seem to posses the right skills to lead large teams of professionals. NICE no longer puts clients or employees first and this, coupled with the harsh attitudes of senior management towards non-Israeli employees is giving NICE a notorious reputation as a terrible place to work.

4,0

25 feb 2026

Sales development manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

Minpunten

The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

Reactie van NiCE

2mo

Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!

NICE is not as nice as it use to be. - werkgeversreview Tier Support bij NiCE

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