Run away!!! - werkgeversreview Account Executive bij NiCE

1,0
22 jan 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

It doesn’t take much to stand out amongst your peers because the talent level is pitiful.

Minpunten

Working in Sales at NICE is far worse than you can imagine. The compensation plan is borderline illegal. The comp plan is 10x more complicated than anyone has ever seen before (and yet upper management is delusional in their belief that it is “super simple”). Most importantly, the company holds back 50% of commissions until a customer is at least 75% “deployed,” and then they hope that you quit or get fired or laid off before they have to pay out those commissions. I have watched millions of dollars of commissions go unpaid because the company decided to fire or lay off salespeople before the commissions were fully paid. Also, NICE Sales does not give an Account Executive any autonomy. The company treats the RVPs as their primary salespeople and expect the RVPs to micromanage every deal. This may actually be a good thing because the talent level of the average AE is so poor. Unfortunately, the good AEs are still hamstrung by the lack of autonomy or advancement. The only reason I still work for this company is because they owe me too much in back commissions. The product set is not fully integrated (nor do they plan for it to be), the support resources are lacking, the compensation is below industry average, and customers generally hate doing business with this company. At best, NICE is the pushy Oracle of call center sales, but more likely NICE is just a used car sales team trying to survive one more month while the owner brags about how much money they have in the bank.

Ontdek andere reviews over NiCE

5,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company, Good tech stack, and engaging team

Minpunten

Pay scale, benefits are weaker compared to other companies of this size

4,0
25 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

Minpunten

The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

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Reactie van NiCE
2mo
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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