Not worth it. - werkgeversreview Customer Success Manager (CSM) bij NinjaOne

1,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free lunch and mostly nice colleagues.

Minpunten

The environment is pretty toxic, from management to insane workloads. Every month you have a target and churn affects that with a rollover too. Churn is also unrealistic with CSM’s getting pinged for companies going into liquidation or being acquired. IIT and MSP are weighted evenly by management when they are completely different, MSP generally makes more comms than IIT with less effort. Products are often pushed to be sold when they’re not ready for market. And a lot of reactive decisions impacting business units are changed multiple times with little to no comms. Everyone is so focused on winning logos but no effort in supporting the people who retain them. A lot of people feel undervalued and underpaid so leave. It’s a shame as the ratings give the illusion that it’s a great place to work, but there’s a lot of work that should be done to make it great.

Ontdek andere reviews over NinjaOne

5,0
3 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Still fairly new but it didn't take long to see why NinjaOne has such a strong reputation. The culture is genuinely collaborative, leadership is transparent, and the product is something you can actually get behind. Benefits are solid too. So far it's lived up to everything I heard before joining.

Minpunten

They don't offer 401k matching (yet)

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Strong growth trajectory and market momentum. - Recognition for high performers (e.g., President's Club). - Opportunities for career advancement and earning potential. - Collaborative team environment.

Minpunten

- Fast-paced environment can mean frequent change. - High expectations and ambitious targets. - Growing-company processes may evolve quickly.

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