Lack of transparency and poor leadership hinder growth - werkgeversreview Beauty Counter Manager bij Nordstrom

2,0
16 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Diversity and inclusion culture, potential pay, and growth.

Minpunten

No transparency. Only interest in keeping up the struggling business. Very high turnover rate of employees quitting due to poor leadership and distrust in their employees. There's no true modeling by leadership that reflects what the culture is written on paper. This doesn't speak of every store. What they do not tell you is that will cut hours without any transparency or formal communication to explain the justification for it. A full-time counter manager and beauty advisors can get their hours reduced from the promised 37.5 hours of work to below thirty. Their decision making for hourly reductions varies of what KPIs beauty manager and GM's are looking, and often showing lack of consistency in their explanation that provides no clarity in direction or motivation for associates to improve KPI growth and revenue generation. No true flexible scheduling; it's corrupted by favoritism under disguised by their leaders.

Ontdek andere reviews over Nordstrom

5,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team, great management, brilliant engineers

Minpunten

Not enough salary for the time given

2,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent base pay, somewhat autonomous, great tip potential.

Minpunten

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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