Back to Back Lay Offs - werkgeversreview Claims Adjuster bij North American Risk Services

My time at this company was marked by poor leadership, lack of accountability, and an increasingly toxic work culture. Management is cliquish and retaliatory, if you disagree with them or try to offer constructive feedback (even when they're clearly in the wrong), they hold it against you and look for opportunities to push you out. Rather than taking responsibility for systemic issues, they consistently shift blame to adjusters. Leadership receives little to no management training, which shows in their behavior. They demand blind loyalty, regularly speak down to employees, and create an environment where you’re made to feel disposable. It’s clear many in management believe they’re above their team rather than leading it. The company also shows a serious disregard for Department of Insurance (DOI) laws. Adjusters are frequently pressured to handle claims in states they’re not licensed in—or even in other countries—despite the legal risks. Adjusters are expected to wear multiple hats, taking on the roles of entire departments without adequate support. The workload is excessive and often includes disorganized or unnecessary tasks created without strategy or purpose. In a sign of the company’s instability, there were multiple rounds of layoffs. The first round of employees received severance packages, while the second round, including myself, received nothing. Management is clearly running the company into the ground; they are hemorrhaging clients, and their reputation has deteriorated to the point where very few want to work with them. They also introduced a bonus structure, but it has only been paid out once in three cycles, with the other two denied due to the company’s declining profitability. I would strongly advise job seekers to look elsewhere. This is not a healthy, compliant, or sustainable place to work.