Great mission. Lacking leadership. - werkgeversreview Customer Advocate bij OCLC

1,0
9 mei 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

We truly have a good mission. Its what keeps me here. Many people here have the same feeling. We all love what libraries do for communities and mankind.

Minpunten

I love the mission, but something’s rotten at here. The CEO of this non-profit makes almost $2 million a year. The rest of the EMT makes almost $500k.. It makes no sense when we aren’t growing market share or releasing significant new products. The executive leadership is embarrassing . The CFO has lost four managers in the past 6 months and he’s a micromanaging tyrant bully. Doesn’t trust anyone and everyone avoids him. The ivy league MBA CIO has done nothing. He can’t keep the systems running and four of his executive directors have left in the past year. He can’t deliver a project that isn’t millions over budget and years late. He’s also the head of the DEI initiative. A middle aged white male. Nice. He’s so interested in DEI, his last three Executive Director hires were, get this, middle aged white males. And the five star reviews on here are all written by the HR department. As soon as a negative one comes out, the click farms spin up and they write a bunch of positive reviews. Skippy can’t have his precious ego bruised. Truly authentic and transparent. Not quite. I’m sorry library community, you deserve better. We're here for you not the lackluster management.

Ontdek andere reviews over OCLC

5,0
11 feb 2026
Anonieme uitzendkracht
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture and hybrid schedule

Minpunten

I don't have any cons

2,0
22 apr 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great colleagues who are smart and nice. Main customers are libraries so you feel good about providing services for them.

Minpunten

Upper management is out of touch and reactive. Employees are doing more work because of layoffs and afraid to leave desks because they don’t want to be laid off next. Benefits like instructor led exercise classes are gone because they laid off that person along with many others in 2025. Career opportunities are slim because positions were eliminated.

5
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