Unqualified management, Favouritism, and a Toxic Work Culture - werkgeversreview Sales Associate bij On

1,0
15 feb 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Free On shoes, apparel and socks.

Minpunten

Working at On Regent street equals to the worst professional experience. The company sells itself as innovative and people-focused, but the reality is a toxic, mismanaged mess where employees are treated like disposable labour. From the start, they make endless promises they never intend to keep. Pay raises after one year are nonexistent unless you’re one of management’s favourites, in which case you’ll be promoted despite having zero qualifications. Hard work means nothing here. The shop is absolute chaos! It’s constantly overcrowded, forcing advisors to serve 3-5 customers at once while trying to navigate a messy, unorganized floor and yet they insist it is a “premium” brand while providing “Primark” style service. Laughable to say the least! There is no break area, and only three disgusting, always-broken toilets for 90+ employees. Work devices are filthy, never cleaned, and the company doesn’t even bother to provide sanitizing wipes. Basic workplace hygiene and employee well-being are completely ignored. Management is a joke! They gossip about employees, yell, use foul language, and play favourites shamelessly. Bullying and harassment are swept under the rug. Reaching out to the incompetent Swiss HR for help means you’ll be reprimanded for it. On has failed to pay salaries on time—four separate occasions—leaving employees stressed and struggling. The new “leadership” team is made up of completely unqualified, non-leaders hired through personal connections, and is only focused on cutting costs and making more money. Bonuses have been slashed by 60%, holiday pay is no longer fairly distributed, and sick days are now monitored like a prison sentence meaning advisors come to work sick. The favouritism is beyond absurd. Blackout vacation dates apply to everyone—except management’s friends. Leadership ignores emails for days but then has no problem punishing employees for speaking up. Internal promotions are also nonexistent. They’d rather bring in their own unqualified “yes buddies” than recognize the hard work, dedication and longevity of their existing team. Unsurprisingly, 90% of the original store team has quit. On is not a company that values its employees. It’s a brand run by out-of-touch executives in Zurich who have no idea or just don’t care how mismanaged their business is. It’s only fitting that the toxic work environment is as bad as the product itself—overpriced, poor quality, and completely hollow, just like their so-called “culture.” On is a sham!

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Reactie van On
12mo
Hi, we’re very sorry to hear this was your experience at On. We care about each teammate's experience and genuinely want to create a culture where the whole team can feel safe to be themselves and thrive. Please know that we take reviews like this very seriously and our team is actively working to address this feedback internally. This is not the experience we want to provide our team members and will take on your comments to improve.

Ontdek andere reviews over On

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for!

Minpunten

still new to retail space, so some processes have not yet been established

4,0
28 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pros: Highly collaborative work environment with genuinely high-quality people who care deeply about one another and the work they’re doing. The company culture is strong, and there’s a real sense of shared passion and momentum. It’s a very fast-paced, quickly evolving environment with lots of opportunities to take ownership and be involved in exciting projects and events. Great exposure to travel and onsite experiences, especially within marketing/community roles. Despite the pace, work/life balance is surprisingly strong and leadership generally trusts employees to own their workstreams individually.

Minpunten

As the company continues to grow rapidly, there can sometimes be a lack of clarity around direction, priorities, and ownership. There are often many stakeholders involved in decision-making, which can create overlapping feedback or competing priorities. Depending on the team, management structures can feel somewhat light, requiring employees to be highly self-directed and comfortable operating with ambiguity.

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