Modern day Eagle's Nest - werkgeversreview IT Support Engineer bij One IT Support

2,0
8 okt 2021
Aanbevelen
Goedkeuring directeur
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Pluspunten

If you need equipment for the job, it's generally bought if a reasonable request. Clientele are generally pleasant to work with. Some decent takeaways nearby Pays maximum mileage cost

Minpunten

Senior Management team have no idea how to treat staff, other than as an abusable commodity. Micro-management is rife. Poor pay compared with rest of industry. Environment is generally accepting of sexism/racism. Senior Management do not trust the staff. No tangible training whatsoever. No benefits at all. Carrots dangled occasionally of family weekend away, or meals out, but never happens. CCTV installed for insurance purposes that was promised not to be used for staff monitoring, is constantly used for staff monitoring, even on mobile phone. Minimum holiday entitlement including BHs. Overtime is unpaid as long as you don't go below minimum wage.

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Reactie van One IT Support
3y
Thank you for your review. I’m sorry to hear that you didn’t enjoy your time with the company more. We always strive to make whatever adjustments we can to ensure staff working here enjoy life at One IT. Unfortunately, due to Covid lockdowns and various staff concerns over gatherings, there were not a lot of chances for social events over the last year and a half of your time with us. This was a very difficult and stressful time for us all. Every year we have a fully expenses paid company Christmas night out and we aim to take staff on events at least once a year. If we get to the pub as a group the company will usually buy a round too. With Covid, this was not possible during that period. Most of your points have been addressed and improved since working life has begun returning to normal, we have also provided all staff with a pay increase regardless of position and other promotions solely for the cost of living crisis too. Overtime has also been reworked – any extra time spent completing tasks is offered back to staff as time in lieu, and at management discretion for larger works this is also sometimes paid instead. Regarding training, we have always been more than happy to offer any training the employee thinks they would benefit from, on our time at our cost. This is discussed at every employment review. We have had some staff take advantage of this over the years to work towards real qualifications, but with us being a small team and everyone getting involved in a bit of everything, we prefer an internal, hands on approach to walking staff through how to tackle problems from start to finish. The internal CCTV is not generally used for staff monitoring, but has been invaluable for tracking items going missing and where they have been placed / what has been done with them. We offer an industry leading leave scheme with 32 days annual leave increasing with length of service, free gym membership and a variety of internal progression prospects to name but a few benefits.

Ontdek andere reviews over One IT Support

5,0
22 jan 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

I joined One IT as an apprentice and worked my way up to a management position over six years. This journey has been nothing short of transformative, both professionally and personally. When I first started, the support I received was outstanding, and the wealth of knowledge I gained has been invaluable to my career development. While there was a challenging period where the company struggled in some areas, the directors demonstrated exceptional leadership by actively listening to staff feedback and making meaningful improvements. One IT truly stands out for its commitment to employee growth. Opportunities for career advancement are plentiful, and the management actively encourages professional development. The team is made up of world-class professionals who are not only skilled at what they do but are also a genuine pleasure to work with. The directors foster an inclusive and supportive work culture, always remaining approachable, friendly, and open to suggestions on how to improve the organization further. They genuinely care about their employees' well-being and work tirelessly to create an enjoyable and rewarding work environment. One IT also places a strong emphasis on team bonding. Company-funded days and nights out were frequent and always a lot of fun, adding to the positive work culture. Personally, I can confidently say this is the best company I have ever worked for. If you're looking for a place that values its employees, encourages growth, and fosters a supportive and enjoyable workplace, I wholeheartedly recommend One IT.

Minpunten

All negative points were acted upon and resolved.

5,0
24 jan 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Small but knowledgeable team creates a friendly atmosphere for clients Extremely friendly working environment Great line manager with a wealth of knowledge Fantastic team of Engineers always able to help out whenever needed Lack of the corporate 1st Line, 2nd Line, 3rd Line environment makes for fantastic opportunities for everyone to learn! Fantastic array of equipment available to complete any job Fantastic Annual leave offering Brilliant Social events outside of work

Minpunten

Purely due to the size of the company as it stands, there isn't a great deal of room to specialise in a specific area of IT

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