They asked me a review before training - werkgeversreview Customer Care Representative bij Onepilot

NO attentive to new people, the lack of training and helping Onboarding process looked like this: they asked to go through all information to read and try to remember and then schedule shadowing, a real session with real customers where one trainer was looking after you. First session was okay but trainer gave the attitude that she/he has more interesting stuff to do. It was their work in the same time and they were busy with other people as well. Second one was not. The trainer wasn't attentive, it was very noisy and he/she muted himself. Then left. Then gave a negative feedback. And i made mistakes because its normal when you practice for the 1-2 time. The next day they said that im not going to be there anymore because of mg performance. And it was just training. I felt like i was misleading in the beginning. And i didn't get solid preparation from trainers. I felt like they wanted me to do something without even giving me to practice it.