My mental health tanked because of this job - werkgeversreview Support Specialist bij PRS

2,0
20 jan 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Helping clients who genuinely need and appreciate your help - Commiserating with your coworkers - Good experience to put on a resume

Minpunten

- Pay remained too low to maintain living situation in Northern Virginia, despite being told multiple times over the years that they were "doing something about it" - Upper management cares more about making money than running a good organization - Policy explicitly says that you only have to turn in a doctor's note if you're out for three days, but HR will ask for a sick note every single time you're out. Stayed home because you had a cold and weren't feeling well? Doctor's note. Didn't go to the doctor? You're out of luck. - VERY high turnover rate - Lack of recognition. You could be doing the greatest job they've ever seen, but they won't say a single positive thing. In fact, they'll probably find something to penalize you for. - Management makes things competitive and hostile between coworkers. "You should be more like *insert coworker's name here*" was a sentence that I heard thrown around multiple times. I cannot stress enough how bad of an experience it was working here. If you value your self worth and your mental stability, don't take a job with this organization.

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5,0
4 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong feeling of making a difference and supportive team

Minpunten

Maybe limited upward mobility in the role

1,0
1 sep 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work from home, Overtime 2.5x

Minpunten

leaderships sucks, some managers suck, high turnover rate, training is a joke, if you speak up about the work and let them know the flaws is when harassment starts then boom retaliation. It be one supervisor per shift with over 30 employees, everyone is not treated fair, I joined the job as I thought I would be assisting people going thru crisis, well that was a lie they are helping providers commit fraud and the pic is let clueless on why. I only been there a few months and over 20 people including several supervisors quit within a week. This company lies to get federal grants and I cant wait until they are defunded and a better organization takes over. CEO make 5 figures, and the pay is only $$20???! Its a time limit on care, we can't talk more than 20 minutes without being told to wrap a call, there should be no time limit on anyone's crisis, never ever again, do not come here.

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