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Prepare to go nowhere - werkgeversreview Quality Assurance Analyst bij PSCU

3,0
3 okt 2018
Aanbevelen
Goedkeuring directeur
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Pluspunten

The on site perks are amazing and the campus is beautiful. There's events every month for something, and other small celebrations. At least once a month a food truck will be outside the campus. The gym is top notch and will definitely fit any needs. Most of the coworkers are passionate, and care about their work. The yearly bonus payout is nice.

Minpunten

Management in IT is abysmal. Employees are treated like their opinions don't count, and are over worked. The company is supposedly growing exponentially but will not hire to accommodate for the growth. At least half the IT department is contractors, and employees are treated like crap. You can bust your rear to really pump out quality work, and get zero recognition from it. You can also become a SME on multiple systems, and get told that you haven't done enough to warrant a promotion. Yet at the same time someone that doesn't know how to do their job and puts out cruddy work will get a promotion to "make them look good" and get transferred to another manager. In my time there I literally had 7 managers total, getting a new manager at least twice a year. This was due to constant "restructuring" of the organization. Like I said, you can bust work out and won't get recognition for it. It was a very rare occasion to hear "Thanks for your hard work". But it was very common place to be blamed for something, or to be scolded. And management in IT was more about scolding someone rather than recognizing their achievements. Management schemed, planned, and tried everything they could to make themselves look good. This included throwing employees "under the bus", yelling at employees, threatening to fire them if something wasn't done, and even lying to multiple people to make themselves look good. Over three years with this company and never got word of a promotion. This company would rather hire from outside to fill positions than to move people internally. I literally witnessed two people get hired to fill two positions, and these positions could have been filled internally with much more knowledgeable employees that were much stronger on the systems than someone externally. Prepare to not get recognition, not get promoted, and not get treated like a person while being over worked. Oh, and everything will always be an emergency. Every single project will be rushed and an emergency due to poor planning from leadership.

Ontdek andere reviews over PSCU

5,0
3 nov 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice company to work for

Minpunten

None so far that I saw

4,0
28 feb 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Minpunten

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

6
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