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      PSCU

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      Reviews voor PSCU

      22 years and counting... A Labor of Love - A Valentine's Day Anniversary - werkgeversreview Senior Analyst, Business Analytics bij PSCU

      5,0
      15 feb 2022
      Senior analyst, business analytics
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Company and employee ethics are high. Internal and external focus - meaning that it's equally important to the business that both employees and clients are satisfied.

      Minpunten

      Over the years there have been organizational shifts or directions that certainly were not the best paths chosen for the company, negatively impacting employee and client satisfaction levels. I think that changed for the better when Chuck Fagan returned to PSCU as our CEO. The industry of Credit Unions seems to be shrinking so I hope we are doing enough fast enough to make small, yet significant shifts to remain relevant to the community banking industry in general and really stand out above all the rest. That seems to be the case so thumbs up.

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      5,0
      3 nov 2024
      Fraud specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Nice company to work for

      Minpunten

      None so far that I saw

      4,0
      28 feb 2024
      Training professional
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

      Minpunten

      There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

      6
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      Reviews voor PSCUReviews voor Senior Analyst, Business Analytics bij PSCUReview voor PSCU