Feedback - werkgeversreview Customer Service Representative bij Paysafe

2,0
26 jan 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Extensive training and mentoring. Shadowing sessions are also very helpful in the beginning.

Minpunten

Very high demands (targets), disorganization with cases from previous agents (diverging and\or incorrect solutions being offered to clients), and an extreme level of disrespect from the clients, especially towards female employees over the phone.

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5,0
7 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Minpunten

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2,0
20 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits, flexibility in hybrid working environment, nice clean office, company ticket giveaways, lots of volunteer opportunities

Minpunten

There is a lack of training and support, deceptive practices within the company. Bias behavior within leadership, and issues are never addressed. Frontline managers are abusive in conversation.

1
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