This is not a career - werkgeversreview Anonieme werknemer bij Percepta

1,0
25 aug 2017
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

It's a paycheck until something bigger and better comes along.

Minpunten

This place is not where you will want to build a career. This is a beginner job, where you can learn customer service skills, if you do not have the experience, then move on. In my department, the management teams does not communicate effectively with the team. There are no meetings in my department, and the team is not performing as well as they should overall, as we are not hitting our goals. I never worked anywhere, where there were NO meetings. The morale of the team is not there. Everyone is just forced to do a job with no REAL direction from management. Treatment is not fair across the board, and it seems like we are working in a sweatshop. The benefits are not good. HR does not communicate effectively. It is a bunch of inexperienced people running the show. When you try to speak up, you are looked at as the trouble maker and told to be more of a team player. Management does not appreciate a person that goes above and beyond. There is no real work life balance. I can go on and on about the reasons to pass this place up.

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Reactie van Percepta
8y
Hello there. Thank you for connecting with us through Glassdoor and leaving your feedback. I'm sorry that you have a negative perception of the organization. I would encourage you to connect with someone in HR in private to further discuss and investigate your concerns. We have an open door policy in HR, and encourage our employees to visit us anytime to discuss concerns that they have so that we can work through them together and ensure that any problems are addressed immediately. Hoping that you decide to have a discussion with us about all of this. Take care.

Ontdek andere reviews over Percepta

5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

On the ISD team we have a strong people-first team culture.

Minpunten

I don't have any currently.

4,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Minpunten

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

avatar
Reactie van Percepta
1w
Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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