Percepta

Reviews voor Percepta

Unstable execution of policy and frequent policy changes - werkgeversreview Customer Service Representative bij Percepta

2,0

26 sep 2023

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible to some employees and low call volume

Minpunten

Not supportive and arbitrary about policy. Changes in structure of company can make audits on departments such as QA to eliminate coaching for employees instead affecting employees due to self preservation.

Reactie van Percepta

Thanks for sharing your experience. We're always looking for ways to evolve and be the best for our team, so your feedback on policy changes is noted. Always striving for improvement! All the best!

Ontdek andere reviews over Percepta

5,0

16 jan 2026

Business operations manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Minpunten

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

Reactie van Percepta

5mo

Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.

5,0

24 jun 2026

Instructional designer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

On the ISD team we have a strong people-first team culture.

Minpunten

I don't have any currently.

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