Percepta

Reviews voor Percepta

Pay - werkgeversreview Customer Service Representative III/Tech Support bij Percepta

4,0

3 jan 2024

Customer service representative iii/tech support

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Hiring process is moves at a fast pace.

Minpunten

Company should offer better pay based on experience and skills,

Reactie van Percepta

Thank you for sharing your feedback! We're delighted to hear that you found our hiring process to be efficient and fast-paced. We continuously strive to make the onboarding experience as smooth as possible for our employees. Rest assured, we're committed to offering competitive compensation packages that reflect the skills and experience of our team members. We're grateful for your contributions to Percepta and look forward to continuing our journey together. If you have any further suggestions or feedback, please feel free to share.

Ontdek andere reviews over Percepta

5,0

7 jan 2026

Executive liaison

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

There is room for growth. Great health benefits. Flexible schedules. Great perks.

Minpunten

Compensation - Pay is low

Reactie van Percepta

5mo

Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!

4,0

10 jun 2026

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Minpunten

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

Reactie van Percepta

Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!

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