Overworked with long hours and inconsistent time off. - werkgeversreview Assistant Manager bij Pilot Flying J

2,0
13 apr 2011
Aanbevelen
Goedkeuring directeur
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Pluspunten

Decent pay scale and bonus program

Minpunten

Up to 16hr days expected of on site management teams without added compensation or additional time off. 24/7 operation created an around the clock availability necessity which was not reasonable.

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5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Amazing co-workers and leadership in the company.

Minpunten

Nothing really. I have had a great time at Pilot.

2,0
12 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

Minpunten

The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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