PlanSource

Reviews voor PlanSource

Could be better - werkgeversreview Technical Service Analyst bij PlanSource

3,0

17 mrt 2022

Technical service analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Very flexible. Every supervisor I've had has been caring and easygoing. The PTO policy is pretty solid and there's a lot of holidays

Minpunten

Interrelated departments don't communicate so there's a ton of finger-pointing. Work loads often don't match an individual's bandwidth, so it's common especially in 4th quarter for work to pile on and pile on a single individual. The company lowballs on salary at every turn with 0.00 to incremental merit increases. You have to threaten to leave the company in order to get a reasonable salary adjustment. In my last role, I was paid $15 an hour while my coworkers, many of whom hired off the street, were paid $20.

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5,0

21 jan 2026

Solutions consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Exciting company culture and fast paced. Management wants their employees to succeed and thrive.

Minpunten

Some leadership changes towards the end of my work there, but it seems like that has been smoothed out.

Reactie van PlanSource

4mo

Thank you for taking the time to share your experience and for the kind words about our culture and leadership. We’re glad to hear that the fast-paced, environment and the focus on helping employees grow and succeed stood out during your time with us. We’re grateful for the contributions you made during your time with us & wish you continued success in your next chapter. - The PlanSource Team

3,0

14 jan 2026

Account manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote or Hybrid work schedule, if you live outside of the city limits. Unlimited PTO policy, but is PTO ever unlimited.

Minpunten

There is not much room for advancement, if you’re not connected. Most of middle management and above are not POC. All the strong POC leaders were here today, gone the next day! The staff is overworked and underpaid. Only way to receive a higher salary is to resign and reapply. I survived a few CEOs, and once this last one came in all the tenured staff were being let go. Normal, if a new Executive comes in but there people were 15+ years in. This new PlanSource does not seem as if it cares much for their employees. Most of the workload is being outsourced to India. I’ve seen good, hardworking dedicate people get axed during my time! Not sure they’re invested in retaining good talent! Definitely a swim or sink culture, You will not get much help with learning the Benefits Admin system. It’s sort of a self-guided dive in approach.

Reactie van PlanSource

4mo

Thank you for sharing your perspective and for the time you spent contributing to PlanSource. We appreciate the candor that comes from firsthand experience and long tenure. As the company continues to evolve, we remain committed to supporting our people and creating an environment where employees can succeed and grow. Your feedback is heard and valued. We wish you continued success and all the best in your next chapter. — The PlanSource Team

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Reviews voor PlanSource Reviews voor Technical Service Analyst bij PlanSource Review voor PlanSource