Not as good as it used to be - werkgeversreview Account Manager bij PlanSource

1,0
8 jan 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

Flexible hours, remote work. Unlimited PTO. The experience here launched my next opportunity and for that I am grateful.

Minpunten

This company was great. Vista bought them out back in 2019 and everything went downhill once the equity firm got their hands on the business. I will never work for another Vista company as a result and would recommend anyone else against it. Pay is absolutely terrible… and very below average for what you are required to do. With inflation, the pay is on par with the fast food industry - NOT COMPETITIVE AT ALL. Was promoted to a completely new role requiring at least 2x the amount of work than the previous position and was only offered a 5k salary increase with 7 plus years experience. Never had I felt more undervalued in my entire life. An account manager should be starting out at 70k minimum with the amount of work it requires. They only want to pay 50k-60k and that’s coming from someone who is long-tenured. Low-mid level employees are not heard or valued. You will only move up if the company has use for you to move up. Favorites are always given more opportunity. Raises annually are terrible at 2-3 percent. Promotions yield less than a 10 percent pay increase.

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Reactie van PlanSource
3y
Thank you for taking the time to write about your experience with PlanSource. We are proud of the benefits package we are able to offer our employees and glad you were able to enjoy the unlimited PTO during your time with us. Our mission regarding our people has not changed. We are committed to creating an environment where all of our employees feel valued, appreciated for their contributions, and rewarded appropriately. Our Total Rewards team is consistently working to ensure we are providing the best offerings to our employees and remain competitive with our industry. Furthermore, employee development is of top priority for our organization, and we are consistently investing and discovering new ways to ensure we develop our Leaders of tomorrow. While many of our leaders have different communication styles, they still provide valuable feedback to our team members to always ensure performance is positive, and that our high performers are recognized and invested in accordingly. While we are thankful for your years of service to us and our clients, we are truly sorry that you did not feel as if we valued your contributions appropriately. We wish you best of luck with your continued success. -Sharon Brand; Chief People Officer

Ontdek andere reviews over PlanSource

5,0
21 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Exciting company culture and fast paced. Management wants their employees to succeed and thrive.

Minpunten

Some leadership changes towards the end of my work there, but it seems like that has been smoothed out.

avatar
Reactie van PlanSource
4mo
Thank you for taking the time to share your experience and for the kind words about our culture and leadership. We’re glad to hear that the fast-paced, environment and the focus on helping employees grow and succeed stood out during your time with us. We’re grateful for the contributions you made during your time with us & wish you continued success in your next chapter. - The PlanSource Team
3,0
14 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote or Hybrid work schedule, if you live outside of the city limits. Unlimited PTO policy, but is PTO ever unlimited.

Minpunten

There is not much room for advancement, if you’re not connected. Most of middle management and above are not POC. All the strong POC leaders were here today, gone the next day! The staff is overworked and underpaid. Only way to receive a higher salary is to resign and reapply. I survived a few CEOs, and once this last one came in all the tenured staff were being let go. Normal, if a new Executive comes in but there people were 15+ years in. This new PlanSource does not seem as if it cares much for their employees. Most of the workload is being outsourced to India. I’ve seen good, hardworking dedicate people get axed during my time! Not sure they’re invested in retaining good talent! Definitely a swim or sink culture, You will not get much help with learning the Benefits Admin system. It’s sort of a self-guided dive in approach.

avatar
Reactie van PlanSource
4mo
Thank you for sharing your perspective and for the time you spent contributing to PlanSource. We appreciate the candor that comes from firsthand experience and long tenure. As the company continues to evolve, we remain committed to supporting our people and creating an environment where employees can succeed and grow. Your feedback is heard and valued. We wish you continued success and all the best in your next chapter. — The PlanSource Team
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