From all star organization to bench warmer - werkgeversreview Account Executive bij Popmenu

1,0
10 jul 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

Getting out of the organization was the best pro I could think of.

Minpunten

Where to start: As a seasoned vet at the company, I was put on a PIP midway through the month with no notice. I was given a quit or be terminated ultimatum. So they even knew the PIP was unattainable. They have done this to multiple employees during my tenure there. In my time with popmenu, they raised the rates between 4-6 times (I cant even remember it was so absurd) and didn't add any improvements to the platform. The commission structure is an absolute mockery to sales professionals. If you are looking to advance your career RUN. If you are a first year AE or looking to get into sales, this might be the place for you. I'm all for the road to profitability, but at what expense? Popmenu literally chased top tier talent out the door and they all went to competitors who paid them more, have more market share, and will ultimately cause Popmenu to sell at a way undervalued price because of horrible businesses decisions. If you are applying to the enterprise team, go look somewhere else. The product isn't built for enterprise businesses. The support and customer success team can't even take care of 3+ locs (not their fault, it's because the tech malfunctions more than it should and it's capabilities aren't up to par). It will just lead to an FTL or churn in the end. In closing, Popmenu should have sold during peak covid when they were getting offers. What once was a necessity, is just a nice to have now. Restaurants don't need Popmenu and they know it.

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Reactie van Popmenu
2y
Thank you for sharing your perspective. We are disappointed and a bit surprised to hear. As a seasoned vet of the company, you would have had a front-row seat to the exciting tech advancements we’ve made to our core platform as well as the expansion of our AI-powered features such as phone answering and social posts. We constantly push out new product features and enhancements which only reinforce the value of the product—in fact, we had multiple feature releases in the past three weeks alone. In terms of our sales organization, our commission structure reflects that of other mature SAAS companies and is designed to provide higher earning potential for our teams. Both quota goals and performance plans are built with fairness being a top priority. Our sales environment is unashamedly performance based, as it should be in most hunting environments, giving equal opportunity for sales professionals to determine their incomes. Popmenu is a critical partner to more than 10,000 restaurants, providing excellent opportunities for teams across the company. We are excited to continue charting new trails and exploring what is ahead!

Ontdek andere reviews over Popmenu

5,0
30 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

The mission is genuinely easy to get behind. Popmenu exists to help restaurants survive and grow, and that makes recruiting feel meaningful, not transactional. The product sells itself once candidates understand it. Leadership is accessible in a way that's rare. Working closely with founders and VPs who are actually in the weeds with you means faster decisions, better context, and work that visibly connects to outcomes. Remote-first and it actually works. You're trusted to operate like an adult. The flexibility is real, not performative. The culture lives up to the values.

Minpunten

The company is growing fast, and some processes are still being built in real time. If you need everything perfectly documented before you can execute, it'll take some adjustment. If you thrive in build mode, you'll love it.

1
3,0
25 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It’s a fun product to sell

Minpunten

Weird sales strategy and management

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