Postcode Lottery

Reviews voor Postcode Lottery

Very poor experience - werkgeversreview Anonieme werknemer bij Postcode Lottery

2,0

23 jan 2017

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

You are working for an organisation that, despite the slighly controversial way in which the money is collected, nonetheless supports numerous good causes.

Minpunten

Extremely cliquey with very poor management. Bizarre interview process and no training to speak of. All in all quite a depressing experience.

Reactie van Postcode Lottery

Thank you for taking the time to provide your review. We are committed to investing 4% of salaries back into training - the development of our team is at the top of our agenda. Our managers are trained throughout their careers at People’s Postcode Lottery and with our very own Lottery Academy we’re keen to ensure that the team are constantly developed. Again, thank you for your time to provide this feedback.

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1,0

9 jul 2017

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Good salary - Good Pension - Good company days out (two days a year) - Good product to sell - Excellent charitable work that the company undertakes and staff can volunteer at a charity a day a year

Minpunten

- Lack of clear communication and focus within the department, difficult to know what to focus on work wise in a given week. Also relates to getting the monthly bonus as this depends on saying specific things in a call which often change without proper briefings. - Break, Lunch and toilet breaks are timed and staff are constantly informed to keep them low (no chat at the water cooler) - Compulsory overtime with time in lieu given instead of time and a half pay. - Unsociable shift patterns - Constant pressure to sell, retain and cold call - Disciplinary for being ill more than 3 times a year - Excessive layers of management who have tick box exercises for staff feedback and often communicate in a disrespectful manner

Reactie van Postcode Lottery

Thank you for taking the time to submit your review. We’re sorry to hear your comments around working within our Customer Experience department, especially when so many of our team members have provided such fantastic feedback about being a part of the team and communications within it – that’s part of the reason why they voted us one of The Sunday Times Best Small Companies to Work For in 2016. We see from your review that you are a current team member here at People’s Postcode Lottery. We would really appreciate it if you would feedback your concerns to your line manager or the HR team so we can do our best to address them with you personally. Please don’t feel that you would have to discuss this review in order to do so. If not, please be assured your feedback has been passed on in its anonymous form to our HR team, who always welcome feedback from team members to ensure People’s Postcode Lottery is a great place to work.

4,0

17 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Exciting, collaborative, working towards great initiatives

Minpunten

Career progression but overall great place to work

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